RETURNS INFORMATION
Can I return or exchange a sale item?
We do not accept returns or exchanges on any items. All sales are final, we highly recommend double-checking order details before checkout! Thank you for understanding!
Do I have to pay for return postage?
We’re unable to cover return postage costs unless your order is damaged, faulty, or the wrong items were received. If your return fits under these categories, we will cover the shipping for you!
DELIVERY INFORMATION
How long will it take for my order to get to me?
Most of our drops are pre-orders! Please allow 2-4 weeks for your order to reach you.
Once the mail carrier receives your package, we usually allow for 3-5 business days for local shipping. Depending upon the volume of orders we receive, online orders purchased during certain online drops/sales may take a little longer for us to pack and process.
Can I change or cancel my order once it’s placed?
Once an order is processed, we cannot cancel or modify a shipment. Please be sure to double-check your cart and shipping information prior to checkout!
Can I change my shipping address once I place my order?
Shipping addresses cannot be changed. We will only ship to the address entered when the order was originally placed. Please double-check your address before checking out. If there is an error in the shipping address or a package is returned due to customer error, you must repurchase an additional shipping label in order for us to mail out your package again.
WRONG ITEM RECIEVED
I have received the wrong order
We apologize for the inconvenience! Please email us at budzandbaddiez@gmail.com or DM us on Instagram @budzandbaddiez and we will get that sorted ASAP!
When will my refund show in my account?
Once the refund has been received and processed, it should take about 3-8 business days to reflect in your bank account.